SonicWALL Hiring Freshers (B.E/B.Tech) - Graduate Trainee Support Engineer

Company Name:  SonicWALL

Website: www.sonicwall.com

Qualification: BE/B.Tech

Experience: Freshers

Location: Bangalore

Designation: Graduate Trainee Support Engineer

Job Description:


SonicWALL Info security Pvt Ltd (wholly owned by SonicWALL Inc., USA) is hiring Graduate Trainee Support Engineers for their global technical assistance centre (TAC) in Bangalore.

 

Roles & Responsibilities:


--> Responsible for providing technical support across SonicWALL product lines via Phone/Chat & Emails in 24x7x365 days environment.

--> Assist customers with deployment of SonicWALL network security products like Firewall/IPS and VPN solutions.

--> Provide technical solutions and workarounds for end users on the Level 1 Calls on respective product line.



Desired Candidate Profile:


--> Willing to work in 24x7 environment in night shifts.

--> Good understanding of LAN/WAN topologies and technologies.

--> In-depth knowledge of OSI Model, TCP/IP, IP subnetting, Network Security basics, Routing, Switching and basics of IPV6.



How To Apply:

 

Apply Here